FAQ Page
If you’re looking for frequently asked questions regarding billing, click here.
Common Questions
Q. WHO IS GRAND HVAC LEASING?
A: Grand HVAC Leasing (GHL) is an industry leader in delivering bundled heating, cooling, water heating and energy solutions to Consumers, Builders, Businesses and Multi-Family housing providers across North America. We work with local contractors, utilities, builders and manufacturers to provide an alternative solution to upgrading HVAC and water heating equipment for consumers.
Q. WHAT TYPES OF EQUIPMENT ARE AVAILABLE?
A. GHL provides all brands of equipment to meet your needs. GHL offers leasing for a wide variety of equipment types, including air conditioners, furnaces, water heaters, generators, and more! Contact us today to see if your equipment qualifies.
Q. WHAT IS INCLUDED ON MY RENTAL PROGRAM?
A. GHL is your 100% worry-free solution. This means that it is all-inclusive, bundling the installation and equipment costs with service and maintenance costs throughout the term of your rental. No more worrying over limited warranties or purchasing third-party maintenance contracts!
Q. WHY GRAND HVAC LEASING?
A. GHL offers flexible rentals, bundled with a service & maintenance protection plan designed to fit your needs and budget. Renting your equipment will not only provide immediate energy savings but will free up your investment capital. Our all-inclusive solution includes:
• Low monthly payment options
• 100% parts & labor coverage
• 24/7 emergency support
• Flexible term and payment options
• NO hidden fees
• NO maintenance contracts
• NO lifelong commitments
• Peace of mind for your home and your budget
Q. WHAT DO I PAY UP FRONT WHEN I USE THE GHL PROGRAM?
A. Nothing! With the GHL Program, you can upgrade your equipment with zero money down and low monthly payments. Your monthly payment will cover the cost of the installation and equipment, plus all service parts and labor costs.
Q. HOW IS THE RENTAL RATE CALCULATED?
A. Our rates are calculated based on the cost from the contractor to supply, install, and maintain your equipment.
Our rental rates are not calculated using interest rates but rather take into consideration the service and maintenance over the life of the equipment, plus the equipment and installation costs.
Q. WHERE DO I START?
A. If you are interested in upgrading your equipment, simply fill out our web form here, send us a message at info@grandhvacleasing.com or give us a call at 1-855-754.0530. Our GHL authorized contractor will help you select the best equipment, and GHL will customize the rental term to fit your needs and budget.
Q. IS THIS A RENT-TO-OWN PROGRAM?
A. Yes, it can be! The GHL Program gives you flexible solutions for peace-of-mind and end of term options, allowing you to own the equipment at the end of the term, upgrade to new equipment, or continue on a monthly protection plan.
Q. WILL I STILL RECEIVE AN UTILITY REBATE?
A. Yes*. When you sign up for the GHL Program, you will receive the same rebates as you would if you were purchasing the equipment outright. We will ensure that you have the necessary paperwork to apply for and receive your rebate.
*Rebate availability may vary based on your location.
Q. WHAT HAPPENS TO MY OLD EQUIPMENT WHEN I UPGRADE WITH GHL?
A. If your old equipment is a rental, GHL will return it to your old provider, free of charge. If you own it, we can dispose of it, free of charge, or leave it for you to keep.
Q. WHAT SHOULD I DO IF I HAVE A TECHNICAL ISSUE?
A. We provide 24/7 emergency service support. If you are having any technical issues, please give us a call at 1-855-754-0530 and speak with one of our customer service representatives.
Q. CAN I REFER A FRIEND?
A. Absolutely! If you are happy with the quality of service we provide, you can ask your friends to contact us at 1-855-754-0530 or send us a message at info@grandhvacleasing.com; we’ll have one of our reps contact them! We will also track our referral sources and let you know if a referral program bonuses are available.
Q. WHAT HAPPENS TO MY RENTAL EQUIPMENT IF I MOVE?
A. In the event that you move, give us a call, and we can review your options and assist you in transferring the rental to the new owners. This is a quick and easy process!
QUESTION NOT LISTED?
If you have any other questions which aren’t listed here, don’t hesitate to reach out to us. You can either use our contact form here or you can email us at info@grandhvacleasing.com or call us at 1-855-754-0530